Embed your app on Orchestra OS.

Illustrative target model Scope and readiness agreed for each app

Step 1 of 6 Scope to agree

People + agreed scopeDirection · CX · technical care

Your app

Build & releaseAwaiting connectionRun & recoverAwaiting connectionProtect & reconcileAwaiting connectionReach & serveAwaiting connectionMeasure & decideAwaiting connection

Click the spinning sphere to explorePause

1. 01The app arrives

   Start with the app people use.

   Bring a live app, or commission a scoped improvement. Its purpose and the customer action worth improving stay at the centre.

   The operating record

   App identity, mission and intended customer

2. 02Ownership connects

   People give the system direction.

   Name the customer-success and technical owners. Agree scope, access, capacity and the decisions agents may carry out.

   The operating record

   Named owners, accepted scope and specific permissions

3. 03Services connect

   Connect the work around the app.

   Delivery, production care, protection, customer work and evidence join the same operating record. Each connection has its own readiness state.

   The operating record

   Configured connections, missing coverage and next actions

4. 04Readiness is checked

   A connection earns its evidence.

   Exercise the live customer path, check measurement and verify operating ownership. Recovery and security obligations stay visible until their checks pass.

   The operating record

   Dated checks and unresolved obligations

5. 05A signal becomes work

   One signal becomes scoped work.

   Notice the change, choose a response and carry out the authorised action. Engineering work passes validation and release checks.

   The operating record

   Evidence → decision → permitted action

   Follow one example

   Security repairCustomer supportConversion learning

   The signal

   A runtime dependency needs a security repair.

   Prepare a permitted patch from the live release. Validate it and admit the candidate through the shared deployment checks.

6. 06The result returns

   The next decision starts here.

   Keep the action receipt and the observed result. Traction carries them into the next decision, including what remains uncertain.

   The operating record

   Receipt, observed result and revised next move

   Verify the running repair. Reconcile the recorded change into development; reject a later release that would restore the vulnerability.

   Illustrated receipt

   Runtime verified → source reconciled → later regression blocked

   Next decisionKeep assessing live exposure. Escalate any unresolved compatibility or reconciliation work.

1. 01Build & release

   Source, preview and relevant checks lead to an authorised release. The record identifies exactly what reached the live app.

   Evidence to retain

   Tested revision

   Release receipt

   Live customer path

2. 02Run & recover

   Watch the running service, route a problem to its owner and verify recovery. Backups earn confidence through an exercised restore.

   Evidence to retain

   Fresh health checks

   Acknowledged alert

   Restore evidence

3. 03Protect & reconcile

   Assess live exposure, prepare an allowed repair and verify it in service. Carry the protection into development and block later releases that would undo it.

   Evidence to retain

   Finding

   Verified repair

   Source reconciliation

   Read: Should a security fix wait for the next feature release? →

4. 04Reach & serve

   A named customer-success owner connects support, communication and accepted customer work. An action receipt and a customer result remain separate facts.

   Evidence to retain

   Accepted action

   Delivery receipt

   Customer result

5. 05Measure & decide

   Traction connects context, accepted work and outcomes. Customer, payment and analytics systems remain authoritative; their evidence informs the next decision.

   Evidence to retain

   Evidence source

   Decision

   Result

   Next move

This illustrates the intended operating flow. It is not a live status report: automatic enrollment and the complete security repair-and-reconciliation loop still need end-to-end proof.

The map behind the motion

Open the full operating map ↗